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Complaints

If you have any concerns you wish to raise, please contact us by emailing generalcounsel@freshfields.com or writing to the General Counsel, Freshfields LLP, 100 Bishopsgate, London, EC2P 2SR.

We will evaluate and, where possible and appropriate, follow-up with you.

Please note that this email address is for complaints only. We are not able to respond to inbound enquires to this email address regarding any other matters. You can search and apply for current work opportunities at www.freshfields.com/en/your-career

Austria

Our internal Freshfields reporting channel is available for any reports which fall within the scope of the Austrian HinweisgeberInnenschutzgesetz (HSchG) You may either make a report via our Speak Up Hotline or directly to our local reporting body Speakingup-Austria@freshfields.com.

For further details on the procedure regarding reports which fall within the scope of the German Supply Chain Due Diligence Act (Lieferkettensorgfaltspflichtenschutzgesetz LkSG) please click here to view in English or here to view in German.

Belgium

Our internal Freshfields reporting channel is available for any reports which fall within the scope of the Belgian Law of 28 November 2022 (Wet betreffende de bescherming van melders van inbreuken op het Unie- of nationale recht vastgesteld binnen een juridische entiteit in de private sector). You may either make a report via our Speak Up Hotline or directly to our local reporting body Speakingup-Belgium@freshfields.com.

For further details on the procedure regarding reports which fall within the scope of the German Supply Chain Due Diligence Act (Lieferkettensorgfaltspflichtenschutzgesetz LkSG) please click here to view in English or here to view in German.

France

Our internal Freshfields reporting channel is available for any reports which fall within the scope of the French Loi n° 2022-401 du 21 mars 2022 visant à améliorer la protection des lanceurs d’alerte. For details, please see the following rules of procedure.

Rules of procedure

For further details on the procedure regarding reports which fall within the scope of the German Supply Chain Due Diligence Act (Lieferkettensorgfaltspflichtenschutzgesetz LkSG) please click here to view in English or here to view in German.

Germany

For reports which fall within the scope of the German Supply Chain Due Diligence Act (Lieferkettensorgfaltspflichtenschutzgesetz LkSG) or the German Whistleblower Protection Act (Hinweisgeberschutzgesetz HinSchG) please click here to view in English or here to view in German.

Italy

Our internal Freshfields reporting channel is available for any reports which fall within the scope of the Italian Legislative Decree no. 24/2023. You may make a report via our Speak Up Hotline.

For further details on the procedure regarding reports which fall within the scope of the German Supply Chain Due Diligence Act (Lieferkettensorgfaltspflichtenschutzgesetz LkSG) please click here to view in English or here to view in German.

Netherlands

Our internal Freshfields reporting channel is available for any reports which fall within the scope of the Dutch Wet bescherming klokkenluiders. You may either make a report via our Speak Up Hotline or directly to our local reporting body Speakingup-Netherlands@freshfields.com.

For further details on the procedure regarding reports which fall within the scope of the German Supply Chain Due Diligence Act (Lieferkettensorgfaltspflichtenschutzgesetz LkSG) please click here to view in English or here to view in German.

Spain

Our internal Freshfields reporting channel is available for any reports which fall within the scope of the Spanish Ley 2/2023. You may either make a report via our Speak Up Hotline or directly to our local reporting body Speakingup-Spain@freshfields.com.

For further details on the procedure regarding reports which fall within the scope of the German Supply Chain Due Diligence Act (Lieferkettensorgfaltspflichtenschutzgesetz LkSG) please click here to view in English or here to view in German.

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