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  1. Our capabilities
  2. Innovation
Freshfields innovation: shaping the future of legal services
Innovation at Freshfields isn’t just about technology; it’s about reimagining legal services. We apply innovation to solve real-world challenges, combining legal knowledge, data, and tech with smarter service delivery to help our clients stay at the forefront of their industries.
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Driving smarter solutions through applied innovation and human-centered AI

Innovation, technology and AI are engines of growth, helping to redefine how we deliver legal services. They augment our people skills and improve the quality of our work product while empowering our people, enhancing client experiences and driving sustainable success.

At Freshfields, we don’t just adopt innovation – we apply it and become expert practitioners. This means challenging the status quo, generating new ideas, fostering a culture of experimentation and turning creative thinking into tangible impact.

It’s not just about adopting new tools – it’s about integrating innovation into our legal work, enhancing efficiency without compromising the quality and integrity our clients expect. 

Applied innovation at Freshfields is rooted in three pillars
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Knowledge and legal data

Every legal matter generates valuable data – but it’s what you do with that data that makes the difference. We transform information into strategic knowledge, using legal expertise to help clients make smarter decisions and stay ahead of emerging risks. 

Knowledge and legal data

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Smarter service delivery

At Freshfields, smarter service delivery means combining legal expertise with innovative tools, AI-powered solutions, streamlined processes, and a global network of expert legal specialists. Our approach ensures that complex matters are managed with precision, efficiency, and the high-quality outcomes our clients expect.  

Smarter service delivery

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Legal technology

Technology is reshaping the legal landscape, and we’re shaping how it’s applied. We integrate advanced tools, data analytics and AI into every stage of the legal process, helping our clients make faster, smarter and data-driven decisions when it matters most. 

Legal technology

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Purpose, collaboration and investing in the future

We believe the true potential of technology lies in responsible, human-led innovation. We adopt a tech-agnostic approach, using the best tools for the job while ensuring security, trust, and legal integrity. Our focus is on AI that enhances, and augments – not replaces – legal expertise, ensuring our clients receive the high-quality advice they expect from Freshfields.  

Identifying the right technology is simply the first step – true innovation comes from how it’s applied. Our Ideation and Adoption team scans hundreds of companies every year to identify emerging legal tech and AI solutions, piloting them to ensure they deliver real value. This approach ensures seamless adoption, allowing our lawyers and our clients to harness innovation with confidence. 

Awards
FT Innovative Lawyer Awards 2024
Innovation in regulatory solutions (Winner) for the development of a GenAI-driven solution for a client
FT Innovative Lawyers for our use of data and technology Awards, Europe 2023.
Most Digital Law Firm in Europe

Contacts

Contacts

Silicon Valley
Gil PerezGlobal Chief Innovation Officer
San Francisco
Beth GeorgePartner
Silicon Valley
Boris FeldmanPartner | Global Co-Head of Tech, Media and Telecoms
London
Giles PrattPartner
Amsterdam
Saloua OuchanPartner
Brussels
Andreas von BoninPartner
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